Account Manager (Hybrid Inside/Outside Sales)

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Schaefer Brush is seeking a hybrid Inside/Outside Account Manager to support growth across specified markets. This role combines proactive account development with in-person customer engagement.

Approximately 25-50% travel (1-2 weeks per month) is required for customer visits, plant tours, trade shows, and distributor meetings.

The ideal candidate understands technical product sales, thrives in both relationship-driven and data-driven environments, and can represent a 100+ year manufacturing legacy with professionalism and credibility.

Key Responsibilities:

Account Management and Growth

  • Manage and grow assigned accounts across a combination of distributor, OEM and Industrial End-User channels
  • Identify new opportunities with existing customers
  • Drive new business development with existing customers in target industries
  • Deliver product presentations and engage in technical discussions

Outside Sales

  • Serve as a Schaefer brand representative within the assigned territory, bringing product and application knowledge to customer consultations
  • Schedule and attend on-site customer visits and plant tours
  • Identify application challenges and recommend brush solutions with engineering input as appropriate
  • Represent Schaefer at trade shows and industry events

Inside Sales

  • Prepare quotes aligned with cost-plus and margin guidelines
  • Coordinate with engineering, production and customer service on custom projects
  • Maintain accurate CRM records
  • Prepare quarterly sales forecasts

Strategic Contribution

  • Provide feedback and report on market trends and competitive activity
  • Support product development discussions based on insight gained from customer interactions
  • Contribute to determining customer tiers and classification
  • Assist in maintaining accurate product data, including cross-references, specifications, and application notes, in coordination with Sales & Marketing and Operations
  • Flag inconsistencies in pricing, descriptions, or technical data to ensure alignment across ERP, CRM, and customer-facing materials

Qualifications

  • Bachelor’s degree or equivalent experience in B2B sales or customer service
  • Willing to travel up to 50%

Skills

  • Strong communication and presentation skills
  • Mechanical aptitude
  • Self-directed and accountable
  • Ability to balance travel and in-office coordination